Tour Pricing Choose your duration
Book Two and Save Book two or more private tours and save 10% on your total
Early Bird Special Book a private tour at least 4 months ahead of the tour date and save 10% on your total
Book Two Early Book two or more private tours at least 4 months in advance and save 15% on your total!
Note: These special offers cannot be combined with any other offers or applied retroactively.
Additional Info: Frequently asked questions
Can a tour be rescheduled (date and/or time)?
We try to be as flexible as our schedule will allow, so generally, we will do our best to accommodate requests to reschedule — whether it’s the tour date or start time. If an alternative date or time works with with our schedule, we’ll make the switch free of charge.
What is your refund policy?
Once a tour is booked, we do not issue refunds (largely due to the combination of offering private tours and having very limited tour capacity). However, if you need to cancel or postpone your trip, let us know at least 2 weeks prior to the scheduled tour date, and we’ll issue you a credit voucher valid for one year matching the amount you paid.
Can I change the tour itinerary after booking?
Absolutely! The beauty of booking a CityRover private tour is that we customize the tour to suit your needs. So if something comes up and you want to alter your tour itinerary, let us know, and if it’s something we can accommodate, we’ll be happy to update the itinerary.
Do your tours go rain or shine?
Yes, we generally have a “rain or shine” policy. That said, we try to be as flexible as possible, since weather conditions in NYC can range from below freezing in winter with the occasional blizzard to very hot and humid in the summer with the occasional torrential downpour. The forecast often changes multiple times as your tour date approaches, so don’t panic if it looks grim. But if the short-term outlook predicts inclement weather (say a couple of days before the tour date), then we can discuss rescheduling opportunities. And if rescheduling isn’t an option and the weather conditions are terrible, you, the customer, can decide whether we go ahead or issue you a credit voucher valid for one year.
What payment method do you accept?
Once we finalize the tour details, and you are ready to pay, we will send you a secure online invoice using either PayPal or Square, so you’ll be able to pay using a credit card.
How much walking is involved?
We specialize in walking tours, because we believe exploring NYC on foot is the best way to experience the city. That said, we go at YOUR pace, not ours. If you book a private tour, we will cater to your needs, including the age and physical ability of your travel companions. We take plenty of breaks too (coffee, snacks, visiting landmarks, sitting on the subway when possible), so we won’t be walking the whole time. But as a rough gauge, expect to cover about a mile per hour on foot.